Privacy policy.

Privacy Policy for Monarch Wellness

Effective Date: 1 May 2024

Monarch Wellness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with HIPAA (Health Insurance Portability and Accountability Act) regulations.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, and demographic information.

  • Health Information: Medical history, treatment records, and other health-related details as required for your care.

  • Payment Information: Billing details and insurance information.

How We Use Your Information

We use your information to:

  • Provide and coordinate your medical care.

  • Process payments and insurance claims.

  • Communicate appointment reminders and health updates.

  • Improve our services and patient care.

  • Comply with legal and regulatory requirements.

HIPAA Compliance & Protection of Health Information

Under HIPAA regulations, Monarch Wellness ensures the protection of your Protected Health Information (PHI) by:

  • Keeping records secure and confidential.

  • Restricting access to authorized personnel only.

  • Providing you the right to access, amend, or request restrictions on your PHI.

  • Not disclosing your PHI without your consent, except as required by law.

Your Rights Under HIPAA

As a patient, you have the right to:

  • Access your medical records and request corrections.

  • Obtain a copy of this privacy policy.

  • Restrict how we use or disclose your PHI.

  • File a complaint if you believe your rights have been violated.

Sharing of Information

We do not sell, trade, or share your personal information for marketing purposes. We may share your PHI with:

  • Healthcare providers involved in your treatment.

  • Legal authorities if required by law.

Data Security

We implement industry-standard safeguards, including encryption and secure storage, to protect your data from unauthorized access.

By using our services, you agree to this Privacy Policy. Monarch Wellness reserves the right to update this policy as needed. Please check back periodically for any changes.